Villa Banyan Palm offers a relaxed beach-style retreat, a sanctuary to a unwind and soak up the peace and tranquillity of this beautiful Thai hideaway. Gentle breezes waft the fragrance of tropical blossoms through the villa and beckon you outside into the crystal clear pool to swim or laze. Relax in the pool Jacuzzi and feel your stress melt away in the warm Thai sunshine. Drift, barefoot, to the spacious garden Sala deck to relax and chat with your family and friends, or simply rest with an iced drink and a good book! Indulge yourself with a traditional Thai or aromatherapy massage in the villa’s private spa and, at the end of an idyllic day, sink into a luxurious four-poster bed for a deep, restful sleep. Your privacy and comfort is our greatest priority as you make Villa Casuarina your luxury home away from home.
Living and Dining Space: Folding glass doors in the living and dining rooms open out to the beautiful ocean blue pool and tropical gardens, while the vaulted pitch roof in the living room heightens the sense of space and light in these large, airy rooms. Big cream sofas invite you to put your feet up and relax! Our unique designer teak dining table and chairs are modern, chic and zen. Beautiful Thai art and thick pile soft rugs create a peaceful relaxing space for you to enjoy. A long, sand washed deck runs the length of the dining and living room and features a large modern BBQ and offers outdoor dining under the stars.
Outdoor Space: The Villa’s 10 meter pool boasts underwater lighting and a large Jacuzzi with both jet and bubble features. The Sala day bed deck has a vaulted ceiling, fan and music system, providing a cool place to chill out with a drink or gather with family and friends. The outdoor pool bar is perfect for that evening sun-downer drink! This outdoor space has a dedicated bathroom with rain shower and hand shower unit, so there is never a need for visitors to enter the ensuite bathrooms.
The Gardens: The villa gardens are lush with flowering heliconia, star jasmine and frangipani. Tropical blossom trees provide shade and are artfully lit for night ambience. Golden cane palms, foxtail palms and exotic traveller’s palms create additional screening and privacy.
Bedrooms: Banyan Palm Villa accommodates 10 – 12 guests comfortably.
The Main Villa has three bedrooms. The Master Bedroom offers a super-king size four poster bed, lounge area and luxury ensuite bathroom, and features a private spa which opens out onto the gardens. The Guest Master Bedroom offers a teak king size bed, and shares a beautiful spa bathroom with the Twin Bed Guest room which offers two Balinese Sleigh beds. All three bedrooms are equipped with cable TV and DVD players.
The Garden Suite is a self-contained garden villa. The main bedroom features a king size bed, with a mini fridge, cable TV, DVD player and iPod docking system in the lounge area. The twin bed room is accessed via a connecting door. The twin beds may be converted to a second king size bed if preferred. A beautiful shared bathroom with ‘his’ and ‘hers’ sinks and rain shower runs the length of the Garden Suite.
The Kitchen: A bright modern kitchen features a state of the art cooker and oven, double door fridge with filtered water and ice dispenser, and microwave oven. Enjoy a casual breakfast or a platter of fruit at the granite breakfast bar! A separate Thai kitchen at the rear of the villa provides additional cooking facilities. Washing machine and dryer in the Staff area complete the service facilities.
High Tech Living:
A state of the art sound system give surround sound TV in the living room and can feed music to the outdoor pool bar and Sala.
An iPod docking system allows guests to play music through the villa sound system.
The villa is equipped with mood lighting and feature lighting for both indoors and outdoors to create beautiful, soft ambience at night.
The villa is fitted with a number of universal power sockets in each room so that no adaptors are required for appliances using 240v.
Free wireless internet is available throughout the villa.
Security: As part of the latest phase of the prestigious Sai Taan Villas, Villa Casuarina offers the safety of a gated community, professionally managed by Knight Frank Resort Management, with 24 hour security.
CHECK IN/OUT - Check in is 3pm and check out is 12pm. Early check in and late check out can be guaranteed at the time of booking by making payment of a half day rate otherwise it is subject to availability at the time of arrival or departure and a half-day charge will be levied on early or late check in or check out.
NUMBER OF GUESTS - Rates quoted are in USD for up to 10 guests. The villa can accommodate up to 12 if children or infants. Only guests registered at the time of the booking are permitted to stay at the villa. Additional guests may be permitted subject to prior agreement with the owner. Extra guests (children) not using cot or sleeping with parents are charged at $35.00 per person. Extra adults (up to 2) are charged at $50 per person.
Please note we do not accept bookings for bachelor parties, bachelorette/hen parties, all-male groups, or parties under the age of 25. We reserve the right to refuse a booking if it falls within one of these categories.
CONFIRMATION OF BOOKING - Confirmation is upon receipt of deposit within the required time indicated on Invoice.
PAYMENT - A 50% non-refundable deposit is required within 7 days of making the booking. Final payment is due 30 days prior to arrival (or 60 days if the booking includes either Christmas or New Year). All payments must be made in US dollars and must be made by Telegraphic Transfer (“TT”) bank transfer.
DAMAGE/SECURITY DEPOSIT - A security deposit of US$1000.00 is required and is paid with the final payment. The deposit will be returned to the Hirer in full within 10 days of receipt of the Hirer’s bank details, unless damages or repairs need to be carried out as a result of the Hirer’s occupation of Villa Casuarina. In this case, the balance of the deposit will be refunded as soon as the cost of repairing any damage has been determined. “Damage” includes, but is not limited to, interior, exterior and soft furnishings, appliances and contents of the villa pool and its surrounds.
CANCELLATION POLICY - All payments received are non-refundable, unless the Owner can find a replacement booking. If a replacement booking can be found the owner shall refund the booking amount to the Hirer less 20%. Notice of cancellation must be received by the Owner in writing. The Owner will confirm receipt of such notice.
BOOKING ALTERATIONS - Changes can only be accepted if the booking request is made more than 60 days (90 days for any booking including Christmas or New Year) and is subject to an administration fee of US$500 or one nights’ stay, whichever is greater. Each change made to a booking after its confirmation shall be at the discretion of the management and any change requests made less than 60 days before arrival will be treated as a cancellation.
BEHAVIOUR AND CONDUCT- The hirer is responsible for the appropriate and lawful behaviour of the guests staying at the Villa. Should any member of the party behave in a manner considered inappropriate, the owner or its representative may at their absolute discretion ask the offending guest or guests to vacate the Villa forthwith. The Hirer should note that Villa Casuarina is located in a residential area and should the hirer give neighbours cause for complaint the Owner may repossess the property immediately and request the Hirer to leave. In any instance, where the hirer is asked to leave, no refund will be made of any monies paid.
SMOKING - is not permitted inside the villa and will incur a fine of $200. Smoking is permitted outside.
DAMAGE - The Hirer is responsible for leaving Villa Casuarina and its contents in good, clean, working order. The Hirer will be responsible for compensating the Owner for any damage to Villa Casuarina and its contents during occupation. Should the Owner believe the Hirer or anyone in his party to be causing excessive damage to Villa Casuarina, the Owner may repossess the property immediately and request the Hirer to leave promptly. In this instance, no refund will be made of any monies paid.
LIABILITY -The Owner does not accept any responsibility or liability for any injury, sickness, death, loss, damage, additional expense or inconvenience, whether directly or indirectly caused by or resulting from the use, condition or occupancy of any aspect of Villa Casuarina, including but not limited to its plumbing, electrical, or structural appointments. The Owner also accepts no liability whatsoever for any personal belongings, whether or not placed in the safes provided, vehicle, and contents of such vehicle of the Hirer, or any member or guest of the Hirer’s party during the occupation of Villa Casuarina. It is recommended that all guests have travel insurance.
COMPLAINTS -Should the Hirer believe that he/she has cause for complaint concerning their stay at Villa Casuarina this should be discussed promptly with either the Housekeeper or the Owner of Villa Casuarina. If the Owner believes the claim has merit then he may, at his discretion, offer a partial refund. No liability of any sort shall arise beyond the refund of monies paid. Any such claims by the Hirer must be made in writing by the Hirer prior to his/her departure from Villa Casuarina so that the claim may be fully investigated in a timely manner. Any claims made after the Hirer’s departure date will not be considered.
HOUSEKEEPER TIMES – The villa housekeeper works from 8am – 5pm daily with a one-hour lunch break. These are the times in her contract and we would ask that you respect this. If you wish her help after hours her fee is 250 baht/hour.
FOOD AND BEVERAGE - We provide a welcome pack of food and non-alcoholic drinks for guests on their arrival. Once finished, guests can replenish at their own cost. Our housekeeper will cook breakfast from 8.30 am. If you wish to arrange a BBQ the charge is ingredients plus service fees of 500 baht (up to 6 guests) or 1000 baht (6 - 12 guests). Shopping done by the housekeeper is charged at 300 - 500 baht. A villa chef may be booked in advance at a cost of 1500 baht per meal, for up to 10 guests. For additional parties additional charges will apply.
POOL SAFETY AND HYGIENE - We recommend the installation of the pool fence for children and babies using the pool. Babies are required to wear pool diapers in the swimming pool at all times as cleaning the pool will be at the guest’s charge.
AMENITIES - Personal laundry is charged to your final bill at US$5 per full load. This includes drying and ironing of your personal items.
LINEN - is changed every 3 days to 4 days.
TOWELS - bath towels are changed every other day. Pool towels daily or as required. Spa towels as required.
AIRCONS - Aircons should be switched off when leaving the rooms. Additional charges may be levied if the Owners feel guests are not complying with this.
TIPS - We do not include a service charge in the rental and therefore tipping is encouraged when good service is provided.
MINI-VAN AND DRIVER SERVICE - The mini-van and driver service operates for 8 consecutive hours (equivalent to one working day). Start times may vary from 8 am to 2 pm. The finish time is determined by calculating 8 hours from the start time. eg Start 10am, finish 6pm. eg Start 2pm, finish 10pm. The 8 hour working day may not be split up and re-allocated to other times or days. Hours not used in a single day are not redeemable at any other time. Additional hours may be arranged directly with the driver and are chargeable at 500 baht/hour. There is no refund or part refund for days or hours not used.
ACCEPTANCE - Payment of the deposit by the Hirer indicates acceptance of these terms and conditions.